The hotel offers amenities for your comfortable stay and unforgettable experiences
Elegant Rooms!
“The rooms were beautifully designed, offering a perfect blend of modern comfort and historic charm, making my stay incredibly enjoyable.” view full review
Delicious Breakfast!
“Each morning, I was treated to a amazing breakfast with a wide selection of fresh and tasty options — truly the best hotel breakfast I've ever had!” view full review
Lovely Pool Area!
“The indoor pool area was serene and inviting; while I didn't swim, the ambiance was perfect for relaxation.” view full review
Stunning Gardens!
“The gardens were magnificent, offering beautiful pathways for relaxing walks, adding to the overall tranquil atmosphere of the hotel.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness centre
Services
Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's play area
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Garden area
Spa & wellness centre
Sauna
Turkish bath
Massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
Room decor
Carpeted floor
Show more
Location
Rua Jau 54,
Lisbon,
Portugal,
1300-314,
Lisbon Region
Map view
street view
Rua Jau 54,
Lisbon,
Portugal,
1300-314,
Lisbon Region
City landmarks
Museum
Mosteiro dos Jeronimos
2.4
km
Monument
Torre de Belem
2.9
km
R. de Belém 84-92
Pasteis de nata tasting
2.3
km
Padrao dos Descobrimentos Avenida Brasilia Belem
Padrao dos Descobrimentos
3.0
km
Castle
Castle of Sao Jorge
4.8
km
Square
Praca do Comercio
4.4
km
Museum
National Museum of Ancient Art
2.2
km
Museum
National Coach Museum
2.0
km
Museum
Cordoaria Nacional
730 m
Event hall
CCB Cultural Center of Belem
2.1
km
Public Building
Belem National Palace
2.2
km
Church
Igreja da Memoria
1.3
km
Market
Time Out Market Lisboa
3.6
km
Calcada Santo Amaro 21
Capela de Santo Amaro
1.1
km
Museum
Museu de Marinha
2.7
km
Monument
Garden of Belem Tower
2.8
km
Convento de Eremitas Descalcos de Santo Agostinho
670 m
Museum
Maat
2.2
km
Burnay Palace
1.1
km
Praceta do Cristo Rei 27A Não é localizado em Lisboa e sim em Almada
National Sanctuary of Christ the King
3.1
km
Square
Rossio Square
4.3
km
Rua Rodrigues de Faria 103
LX Factory
970 m
Museum
Carris Museum
650 m
Bridge
Ponte 25 de Abril
1.5
km
cnrs Rua de Santa Justa & Largo do Carmo
Santa Justa Lift
4.2
km
Praca Industrias
Lisbon Congress Center
750 m
Museum
Museu do Oriente
2.2
km
Museum
Museu Colecao Berardo
2.1
km
Church
Hermitage of Restelo
2.3
km
Palace
Palace of Ajuda
1.6
km
Nearby
Convento de Eremitas Descalcos de Santo Agostinho
480 m
Restaurants
Valle Flor
10 m
Rua Jau 54 Pestana Palace Hotel
Sabor a Nos
450 m
Rua do Cruzeiro 1
Talho Burger
480 m
Avenida Cruzeiro Seixas
Jubel
420 m
Rua Luis de Camoes 167
Extreme Taste
440 m
Doca de Santo Amaro 6
A Grelha
680 m
Rua Dom Joao De Castro
Armazem
500 m
Rua Luis de Camoes 121 B
Loja Pasta & Vino
520 m
Rua Luis de Camoes 117
Dona Flor Vinhos Tapas Cafe
630 m
Rua Luis de Camoes N36 N36
Solar dos Nunes
650 m
68 Rua dos Lusiadas
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Lovely garden views
Friendly and accommodating service
Long trek from lobby to rooms
Dining selection could be improved
8.0/10
Great
Rooms
7.3
Location
8.6
Service
8.9
Dining
7.4
Guest reviews
8.0/10
based on 8 reviews
9.0
9.0/10 based on 2058 reviews
Kenny
United Kingdom,
May
2024
7.8/10
The hotel is situated in a new building next to the palace, offering lovely, clean, and very quiet rooms overlooking beautiful gardens. The guest room provides the traditional 5-star hotel experience but requires navigating through various corridors and stairs to reach. The garden view terrace is a delightful touch.
Rooms
8.0
The rooms were lovely, clean, and very quiet, with a garden view terrace which was lovely. The guest room experience is similar to a traditional 5-star hotel but involves some walking from the lobby.
Service
9.0
The service was welcoming, with staff eager to showcase the hotel. They spoke excellent English and were exceptionally friendly and accommodating, offering a range of services including room service, car hire, and valet parking.
Location
7.0
The location offers beautiful views of the park and bridge, along with a great breakfast. It's not ideal for exploring Lisbon but is close to several tourist attractions.
Dining
7.0
The dining experience was good, especially with a variety of fruit and pastry options for breakfast. The lady who greeted guests at the breakfast area provided excellent service. However, the dining selections could be richer and more regional for the price.
Facilities
8.0
The facilities are well-maintained, with amenities such as a restaurant offering gourmet sandwiches.
Lovely garden views
Long trek from lobby to rooms
John
United Kingdom,
January
2024
7.6/10
Staying at the hotel was like a dream, with outstanding service and a perfect location for exploring Lisbon, but the rooms were a disappointment being far from the main building and not up to luxury standards.
Rooms
5.0
The rooms, unfortunately, did not live up to the luxury expectations, being located far from the main building and not meeting the standard comfort for a high-end hotel.
Service
9.0
The service was excellent, with attentive and friendly staff making my stay memorable.
Location
10.0
The location was outstanding, serving as the best launch point for exploring Lisbon, especially for a short stay. Conveniently close to tourist attractions and offering a peaceful neighborhood.
Dining
8.0
The dining experience was fantastic, offering a delightful feast and great choices, although the regular coffee was a letdown.
Facilities
7.0
The hotel facilities were well-equipped and provided everything I needed for a comfortable stay.
Tim
United Kingdom,
August
2023
7.8/10
The hotel offers a mix of cozy comfort and some room temperature challenges. The service is top-notch, with attentive staff willing to go the extra mile. While the location provides a peaceful hideaway feel, it may be less convenient for those seeking bustling city life. The dining experience is a mix of stunning dishes but with occasional waiting times. Overall, a charming hotel with a few quirks to keep in mind.
Rooms
8.0
The rooms are very comfortable, with a mix of chilly and warm areas that can be a bit inconsistent. The bed is particularly cozy.
Service
9.0
The staff over the top in ensuring our needs were met and went above and beyond during our stay.
Location
7.0
The location is good for those seeking a peaceful retreat away from the noise, but may not be ideal for easy access to the city center.
Dining
7.0
The dining experience offers stunning dishes but can involve waiting times during peak hours.
Facilities
8.0
The facilities are well-maintained and offer the usual conveniences expected at a hotel of this caliber.
Raymond
United Kingdom,
July
2023
7.6/10
Staying at the hotel was a mixed experience. The rooms, although a bit far from the lobby, left me wide-eyed with disbelief considering the five-star rating. The service was top-notch with super friendly staff. The location was great for the Lisbon Congress Center but somewhat quiet. Dining had its ups and downs, including a feast in the old palace but slow service. Overall, a stay with highs and lows.
Rooms
7.0
The rooms were a trek from the lobby but surprisingly upscale.
Service
9.0
The staff was super friendly and professional.
Location
8.0
The location was fantastic for the Lisbon Congress Center but a bit away from the main Lisbon.
Dining
6.0
Dining was a mix, from a feast in the old palace to slow service.
Facilities
8.0
Facilities were diverse and well-stocked.
Andrew
United States,
July
2023
8.4/10
I had a wonderful stay at the hotel. The rooms were beautiful and very well maintained with very comfortable bedding though slightly dark. The service was top-notch, with the staff being cordial, helpful, and professional. The location was ideal, near the Praca de Commercia, and convenient to many attractions. The dining experience offered a great variety of foods, but it was a bit chaotic during my visit.
Rooms
8.0
The rooms were beautiful and very well maintained with very comfortable bedding, but a bit dark. I removed all the lamp shades to provide more light.
Service
9.0
The service was exceptional! The staff was very cordial, helpful, and professional.
Location
9.0
The location was ideal, near the Praca de Commercia, and convenient to many things to do.
Dining
7.0
The dining experience was very good, offering a great variety of foods. However, it was pretty chaotic during my visit.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable stay.
clean
dark rooms
Patrick
United States,
April
2023
8.6/10
The hotel exudes a royal charm with stunning surroundings and outstanding service. The rooms, although spacious with reproduction French style antique furniture, lack some modern amenities. The pool and SPA offer a perfect retreat. The staff goes above and beyond, making you feel truly special during your stay.
Rooms
7.0
The rooms, in reproduction French style antique furniture, are large enough with a balcony, but they lack some modern amenities expected at this price point.
Service
9.0
The service, especially at the pool and SPA facilities, is warm and welcoming, with the staff going out of their way to accommodate guests' needs.
Location
10.0
The location is absolutely stunning, matching the beauty of the buildings and tropical gardens. The staff's extraordinary dedication enhances the royal experience.
Dining
8.0
The dining experience in the most beautiful dining rooms is first-rate, although there is room for improvement in the coffee quality. Fresh fruits add a nice touch to the experience.
Facilities
9.0
The hotel offers impeccable facilities, including a perfect swimming pool and SPA for ultimate relaxation.
Theodore
United States,
April
2023
8.8/10
Staying in this hotel was like being in a 5-star room per night with a garden view terrace, it was gorgeous. The service provided by the professional, welcoming, and attentive staff, especially for my gluten-intolerant husband, was exceptional. The location, with extensive exotic plants, was stunning. The dining experience in the dazzling OTT Valle Flôr restaurant was fresh, with lots of choices and great service.
Rooms
9.0
The room with a garden view terrace was absolutely stunning, just like in a 5-star hotel.
Service
8.0
The staff always tried to find us a perfect spot and was very passionate about their history and wine.
Location
9.0
The location with extensive exotic plants was stunning, although the staff lacked a bit of service culture.
Dining
9.0
The breakfast buffet at the Valle Flôr restaurant was a delight with fresh, diverse options and impeccable service.
Facilities
9.0
The facilities were top-notch, providing a luxurious experience.