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Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World, Lisbon

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From197US$ /night
Check-in
03Apr2025Select date
Check-out
04Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Rua Jau 54, Lisbon, Portugal, 1300-314

Pestana Palace Lisboa Hotel & National Monument is a 5-star establishment located in Alcântara, Lisbon, celebrated for its historical architecture and stunning gardens. A member of The Leading Hotels of the World, it combines luxury with cultural significance, set within a restored 19th-century palace overlooking the Tagus River. The hotel provides convenient access to Lisbon's major landmarks, including the Jerónimos Monastery and the Belém Cultural Centre.

Location

Situated 7.5 miles from the airport, the hotel is near major tourist attractions like the Tower of Belém and the MAAT. It serves as an ideal base for exploring Lisbon and nearby towns such as Cascais and Sintra, contributing to an enriching travel experience.

Rooms

The hotel's accommodations include 190 elegantly decorated rooms that ensure comfort and luxury. Each room features amenities such as a 49'' flat-screen TV, free Wi-Fi, and a minibar. Many rooms come with balconies that offer scenic views of the lush gardens or the river.

Eat & Drink

Guests can dine at the Valle Flôr restaurant, known for its traditional Portuguese cuisine, or enjoy lighter meals at the Allegro Bar. Seasonal outdoor dining is offered at Casa do Lago, where guests can also partake in chic picnics in the hotel gardens. Unique dishes such as seasonal seafood platters and stewed codfish are highlights.

Leisure & Business

The Pestana Palace features extensive leisure amenities, including two swimming pools, a wellness spa, and a fitness center. The Magic Spa by Pestana offers a distinctive menu of face and body treatments. For business travelers, the hotel provides 15 event spaces suitable for conferences and weddings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
2 persons
26 m² 
Bed options:
2 Single beds
Garden view
Heating
Bathtub
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Suite
Max:
2 persons
46 m² 
Bed options:
2 Single beds
Garden view
Heating
Bathtub
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Family Suite
Max:
2 persons
50 m² 
Bed options:
1 King Size Bed
Heating
Bathtub
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Getting around

A list of all available modes of transport

City Center
Lisbon 2.8 mi
Airports
Humberto Delgado (LIS) 7.0 mi
Aerodromo Municipal de Cascais (cat) 12.6 mi
Train
Belém Train Station4300 ft
Cais do Sodre 2.2 mi
Metro stations
Rato Metro 2.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Elevator
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's play area

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone

Room decor

  • Carpeted floor
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Location

Rua Jau 54, Lisbon, Portugal, 1300-314
Map view
street view
Rua Jau 54, Lisbon, Portugal, 1300-314
Nearby
Convento de Eremitas Descalcos de Santo Agostinho
1600 ft
Restaurants
Valle Flor
100 ft
Rua Jau 54 Pestana Palace Hotel
Sabor a Nos
1500 ft
Rua do Cruzeiro 1
Talho Burger
1600 ft
Avenida Cruzeiro Seixas
Jubel
1400 ft
Rua Luis de Camoes 167
Extreme Taste
1500 ft
Doca de Santo Amaro 6
A Grelha
2300 ft
Rua Dom Joao De Castro
Armazem
1700 ft
Rua Luis de Camoes 121 B
Loja Pasta & Vino
1800 ft
Rua Luis de Camoes 117
Dona Flor Vinhos Tapas Cafe
2100 ft
Rua Luis de Camoes N36 N36
Solar dos Nunes
2200 ft
68 Rua dos Lusiadas

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Lovely garden views
Friendly and accommodating service
Long trek from lobby to rooms
Dining selection could be improved
8.0/10
Great
Rooms
7.3
Location
8.6
Service
8.9
Dining
7.4
Guest reviews
8.0/10
based on 8 reviews
9.0
9.0/10 based on 2058 reviews
Kenny
United Kingdom, May  2024
7.8/10

The hotel is situated in a new building next to the palace, offering lovely, clean, and very quiet rooms overlooking beautiful gardens. The guest room provides the traditional 5-star hotel experience but requires navigating through various corridors and stairs to reach. The garden view terrace is a delightful touch.

Rooms
8.0
The rooms were lovely, clean, and very quiet, with a garden view terrace which was lovely. The guest room experience is similar to a traditional 5-star hotel but involves some walking from the lobby.
Service
9.0
The service was welcoming, with staff eager to showcase the hotel. They spoke excellent English and were exceptionally friendly and accommodating, offering a range of services including room service, car hire, and valet parking.
Location
7.0
The location offers beautiful views of the park and bridge, along with a great breakfast. It's not ideal for exploring Lisbon but is close to several tourist attractions.
Dining
7.0
The dining experience was good, especially with a variety of fruit and pastry options for breakfast. The lady who greeted guests at the breakfast area provided excellent service. However, the dining selections could be richer and more regional for the price.
Facilities
8.0
The facilities are well-maintained, with amenities such as a restaurant offering gourmet sandwiches.
Lovely garden views
Long trek from lobby to rooms
John
United Kingdom, January  2024
7.6/10

Staying at the hotel was like a dream, with outstanding service and a perfect location for exploring Lisbon, but the rooms were a disappointment being far from the main building and not up to luxury standards.

Rooms
5.0
The rooms, unfortunately, did not live up to the luxury expectations, being located far from the main building and not meeting the standard comfort for a high-end hotel.
Service
9.0
The service was excellent, with attentive and friendly staff making my stay memorable.
Location
10.0
The location was outstanding, serving as the best launch point for exploring Lisbon, especially for a short stay. Conveniently close to tourist attractions and offering a peaceful neighborhood.
Dining
8.0
The dining experience was fantastic, offering a delightful feast and great choices, although the regular coffee was a letdown.
Facilities
7.0
The hotel facilities were well-equipped and provided everything I needed for a comfortable stay.
Tim
United Kingdom, August  2023
7.8/10

The hotel offers a mix of cozy comfort and some room temperature challenges. The service is top-notch, with attentive staff willing to go the extra mile. While the location provides a peaceful hideaway feel, it may be less convenient for those seeking bustling city life. The dining experience is a mix of stunning dishes but with occasional waiting times. Overall, a charming hotel with a few quirks to keep in mind.

Rooms
8.0
The rooms are very comfortable, with a mix of chilly and warm areas that can be a bit inconsistent. The bed is particularly cozy.
Service
9.0
The staff over the top in ensuring our needs were met and went above and beyond during our stay.
Location
7.0
The location is good for those seeking a peaceful retreat away from the noise, but may not be ideal for easy access to the city center.
Dining
7.0
The dining experience offers stunning dishes but can involve waiting times during peak hours.
Facilities
8.0
The facilities are well-maintained and offer the usual conveniences expected at a hotel of this caliber.
Raymond
United Kingdom, July  2023
7.6/10

Staying at the hotel was a mixed experience. The rooms, although a bit far from the lobby, left me wide-eyed with disbelief considering the five-star rating. The service was top-notch with super friendly staff. The location was great for the Lisbon Congress Center but somewhat quiet. Dining had its ups and downs, including a feast in the old palace but slow service. Overall, a stay with highs and lows.

Rooms
7.0
The rooms were a trek from the lobby but surprisingly upscale.
Service
9.0
The staff was super friendly and professional.
Location
8.0
The location was fantastic for the Lisbon Congress Center but a bit away from the main Lisbon.
Dining
6.0
Dining was a mix, from a feast in the old palace to slow service.
Facilities
8.0
Facilities were diverse and well-stocked.
Andrew
United States of America, July  2023
8.4/10

I had a wonderful stay at the hotel. The rooms were beautiful and very well maintained with very comfortable bedding though slightly dark. The service was top-notch, with the staff being cordial, helpful, and professional. The location was ideal, near the Praca de Commercia, and convenient to many attractions. The dining experience offered a great variety of foods, but it was a bit chaotic during my visit.

Rooms
8.0
The rooms were beautiful and very well maintained with very comfortable bedding, but a bit dark. I removed all the lamp shades to provide more light.
Service
9.0
The service was exceptional! The staff was very cordial, helpful, and professional.
Location
9.0
The location was ideal, near the Praca de Commercia, and convenient to many things to do.
Dining
7.0
The dining experience was very good, offering a great variety of foods. However, it was pretty chaotic during my visit.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable stay.
clean
dark rooms
Patrick
United States of America, April  2023
8.6/10

The hotel exudes a royal charm with stunning surroundings and outstanding service. The rooms, although spacious with reproduction French style antique furniture, lack some modern amenities. The pool and SPA offer a perfect retreat. The staff goes above and beyond, making you feel truly special during your stay.

Rooms
7.0
The rooms, in reproduction French style antique furniture, are large enough with a balcony, but they lack some modern amenities expected at this price point.
Service
9.0
The service, especially at the pool and SPA facilities, is warm and welcoming, with the staff going out of their way to accommodate guests' needs.
Location
10.0
The location is absolutely stunning, matching the beauty of the buildings and tropical gardens. The staff's extraordinary dedication enhances the royal experience.
Dining
8.0
The dining experience in the most beautiful dining rooms is first-rate, although there is room for improvement in the coffee quality. Fresh fruits add a nice touch to the experience.
Facilities
9.0
The hotel offers impeccable facilities, including a perfect swimming pool and SPA for ultimate relaxation.
Theodore
United States of America, April  2023
8.8/10

Staying in this hotel was like being in a 5-star room per night with a garden view terrace, it was gorgeous. The service provided by the professional, welcoming, and attentive staff, especially for my gluten-intolerant husband, was exceptional. The location, with extensive exotic plants, was stunning. The dining experience in the dazzling OTT Valle Flôr restaurant was fresh, with lots of choices and great service.

Rooms
9.0
The room with a garden view terrace was absolutely stunning, just like in a 5-star hotel.
Service
8.0
The staff always tried to find us a perfect spot and was very passionate about their history and wine.
Location
9.0
The location with extensive exotic plants was stunning, although the staff lacked a bit of service culture.
Dining
9.0
The breakfast buffet at the Valle Flôr restaurant was a delight with fresh, diverse options and impeccable service.
Facilities
9.0
The facilities were top-notch, providing a luxurious experience.
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Rooms and Guests2 Guests, 1 Room